In Progress
SMS Chat Feature
We're actively building SMS chat for your agents — patient conversations are about to go beyond the call. What's in development: · SMS-based agent conversations — queries, bookings, and follow-ups handled in text · Same agent intelligence from calls, now in SMS — no separate setup needed · Instant responses — no wait time, no queue · Full conversation flow in one thread — from first message to confirmed booking Stay tuned — we'll update this post the moment it's live.
Anand Raj about 1 month ago
Feature Request
In Progress
SMS Chat Feature
We're actively building SMS chat for your agents — patient conversations are about to go beyond the call. What's in development: · SMS-based agent conversations — queries, bookings, and follow-ups handled in text · Same agent intelligence from calls, now in SMS — no separate setup needed · Instant responses — no wait time, no queue · Full conversation flow in one thread — from first message to confirmed booking Stay tuned — we'll update this post the moment it's live.
Anand Raj about 1 month ago
Feature Request
In Progress
Agent Tonality Control
Robotic AI calls are dead. KickCall agents now adapt their tone and pace live — caller by caller, moment by moment. Pick your preset: Calm. Assertive. Friendly. Go deeper with custom API controls. And the best part? It works on your existing agents automatically, from day one. One agent. Every caller's speed.
Anand Raj about 1 month ago
Feature Request
In Progress
Agent Tonality Control
Robotic AI calls are dead. KickCall agents now adapt their tone and pace live — caller by caller, moment by moment. Pick your preset: Calm. Assertive. Friendly. Go deeper with custom API controls. And the best part? It works on your existing agents automatically, from day one. One agent. Every caller's speed.
Anand Raj about 1 month ago
Feature Request
In Progress
Simultaneous Ring for Multiple Operators in Call Transfer Node
Feature Summary: Currently, when multiple operators are added to a call transfer node, the call is routed to a single (typically first/primary) operator instead of attempting others in parallel. Introduce an option to enable simultaneous ringing, where all configured operators’ phones ring at the same time. The call should connect to the first operator who answers, and stop ringing for the rest.
divjit-kickcall about 1 month ago
Feature Request
In Progress
Simultaneous Ring for Multiple Operators in Call Transfer Node
Feature Summary: Currently, when multiple operators are added to a call transfer node, the call is routed to a single (typically first/primary) operator instead of attempting others in parallel. Introduce an option to enable simultaneous ringing, where all configured operators’ phones ring at the same time. The call should connect to the first operator who answers, and stop ringing for the rest.
divjit-kickcall about 1 month ago
Feature Request
In Progress
Total Visibility Into Your AI's Performance
Your AI never stops working — and now you can see exactly how hard. The upgraded KickCall dashboard now tracks every task your agent completes during a call, giving your business a live view of how callers are being helped, handled, and delighted.
Anand Raj about 2 months ago
Feature Request
In Progress
Total Visibility Into Your AI's Performance
Your AI never stops working — and now you can see exactly how hard. The upgraded KickCall dashboard now tracks every task your agent completes during a call, giving your business a live view of how callers are being helped, handled, and delighted.
Anand Raj about 2 months ago
Feature Request